Extend your Helpdesk Website with ticket customization features, enabling users to fill in additional fields directly on the website for more detailed information.
Key Features
- Add customizable information fields to the Support Request form on the website for each specific type of Support Request.
 
 
Benefits
- Minimize unnecessary information exchange by collecting complete information from the start.
 
- Enhance professionalism and improve customer experience.
 
- Optimize support processes for faster and more accurate handling.
 
 
Who Should Use This Module
Businesses and organizations using Viindoo's Helpdesk system who want to improve their customer support portal functionality.
 
Supported Editions
- Community Edition
 
 
 
 
							 
							
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