Warranty Stock
| Lines of Code | 297 |
| Technical name | to_warranty_stock |
| License | OPL-1 |
| Website | https://viindoo.com/apps/app/15.0/to_warranty_stock |
| Read description for | v 12.0 v 13.0 v 14.0 v 16.0 v 17.0 |
| Required Apps | Discuss (mail) Inventory (stock) |
| Included Dependencies | Warranty Management Product Milestone |
| Extensions | Warranty Purchase Stock Warranty Sale Stock Equipment Warranty Partner |
Demo video: Warranty Stock
Problems
By default, warranty policies for products are not added to the lot/series, it is difficult to apply proper warranty policy for products by lot/series.
What it does
This module adds some lot/serial-related features to integrate Warranty apps and Inventory apps.
Key Features
- Add the warranty information on the product when creating a new lot/serial number.
- Add the warranty information for lot/serial number when creating a new Warranty Claim, if there is a lot/serial number selected.
- Allow users to create warranty claims from the lot/serial number form.
- Show warranty claim history on the lot/serial number form.
Editions Supported
- Community Edition
- Enterprise Edition
Installation
- Navigate to Apps.
- Search with keyword to_warranty_stock.
- Press Install.
Instructions
Instruction video: Warranty Stock
Configure warranty information
1. Warranty information on product
Navigate to the product, and go to the Warranty tab to add the warranty information of that product.
2. Warranty information on lots/serial number
First, to manage warranty on each lots/serial number, you need to enable the tracking products with serial numbers on your product. Then, go to the Inventory app > Products > Lots/Serial numbers > Create to create a lot/serial number for the product.
Note: When you receive goods by lots/serial numbers, you will be asked to add this information at the receipts. The lots/serial numbers that you have created previously will be displayed here.
Warranty information is updated in accordance with the one configured on the product, and you can modify it if necessary.
Create warranty request from a lot/serial number
On a lot/serial number, press Create Warranty Request to be redirected to the create a warranty claim form.
The lot/serial number warranty information is updated automatically to the warranty claim.
Tips: Similar to the warranty request creation from the lot/serial number form, navigate to the Warranty app > Warranty Claim > Create to create a new one. Once a lot/serial number is selected, the previously configured warranty information will be displayed accordingly.
Warranty history on lots/serial numbers
Once the warranty claim is created, the historical warranty information of the product tracked with this lot/serial number will be displayed at the top right corner of the screen.
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