Case Studies of Successful ERP Adoption in Businesses

Discover how businesses have successfully adopted ERP systems to streamline operations, enhance productivity, and drive growth. These case studies showcase the challenges faced, solutions implemented, and the transformative impact of ERP on their business performance.

BDO Vietnam

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Before implementing ERP

BDO Vietnam is a member of BDO International -one of the world's Top 5 largest providers of Auditing, Consulting, and Tax Consulting Services. BDO International currently has over 1809 offices in 167 countries and has won many Honorary Awards in the field of Comprehensive Auditing and Consulting.


BDO Vietnam, as part of the BDO International global network, adopts global practices of international standards. BDO Vietnam combines an in-depth understanding of the local business culture, tax, and legal systems with the competencies of a global professional services firm.


Other difficulties include projects that have not been managed according to the auditing industry standards. In addition, the accounting and auditing industry often has many overlapping projects with many employees involved, calculating costs based on specific consulting time. This makes it difficult for BDO Vietnam to track progress, and calculate revenue, costs, and profit for each work item. 

After implementing ERP

BDO Vietnam cooperated to implement and apply ERP with Viindoo. Thanks to that, the above difficulties were solved and achieved much success. First of all, Viindoo's ERP system has helped BDO Vietnam succeed in project management and operating work according to auditing industry standards.

The software also helps BDO Vietnam solve the problem of tracking progress, calculating revenue, cost, and profit for each work item, and managing and accurately calculating productivity, work efficiency, and project. Along with that, the ERP system is also integrated with management software according to international auditing standards.

EVN Power Engineering Consulting Joint Stock Company 3 (EVNPECC3)

case-study-successful-erp-implementation-viindoo

Before using ERP

EVNPECC3 is a large company with more than 468 employees and more than 42 years of experience in renewable energy, thermal power, hydroelectric, etc. With a wealth of experience and quality staff, EVNPECC3 has implemented more than 5,000 projects across the country.

However, when entering the digital transformation era, EVNPECC3 faced many difficulties in managing a large amount of information and records about customers and personnel in the company. Jobs such as sales, accounting, finance, revenue, and debt management are also inefficient because there was no appropriate management system.

Aware of that, EVNPECC3 has decided to apply Viindoo's ERP system to production management to solve the above difficulties and create new development breakthroughs.

After using ERP

After a period of effort and cooperation between EVNPECC3 and Viindoo, the two sides have successfully implemented ERP and received good results. The ERP system helps EVNPECC3 effectively manage a large amount of information for nearly 500 employees and hundreds of thousands of partners and customers. The activities of buying, selling, inventory management, accounting, and finance are also effectively linked together.

Best of all, thanks to the application of ERP business management software provided by Viindoo Technology Joint Stock Company, information and processes are consistent and seamless, thereby improving collaboration between departments and divisions. . Thanks to that, management and leadership levels have a system to operate and control the entire company anytime, anywhere, in real time.

>>> Learn more: Case study ERP: How to achieve Successful ERP Implementation?

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Nissan Vietnam

Before implementing ERP

Nissan Vietnam has years of experience in supplying Nissan cars and auto parts, providing warranty service, maintenance, etc. 

Before implementing ERP, Nissan Vietnam faced difficulties in managing the system of distributors and dealers throughout Vietnam. Because the number of partners and suppliers is too large, information, data, or trading activities, contacts between distributors and dealers of Nissan Vietnam are not unified, transparent, and inaccurate.

After implementing ERP

Nissan Vietnam signed a contract and implemented the ERP system with Viindoo. After a period of application, the company has made positive changes in the management and operation of business activities, standardizing the sales system for Distributors and Agents.

As a result, Nissan Vietnam has succeeded in effectively managing all sales, invoices, and payment activities of a large network of distributors & dealers. Information about the purchasing activities, invoices, and payments of the distributor & agent network is also updated accurately and continuously, facilitating senior management and decision-making.

Worldnet Traders Group Ltd.

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Worldnet Traders Group Ltd. is a diverse, multi-sector enterprise operating across several industries, including automotive product manufacturing, distribution and retailing, agriculture, and food distribution. Headquartered in Jamaica, the company employs approximately 400 people and has a complex structure with one parent company and 11 subsidiaries.

Before ERP implementation project

The organization had previously implemented an ERP system, but they were facing significant challenges, particularly in the Human Resource Management (HRM) module. These issues stemmed from incorrect feature setup, data mismanagement, and user errors, which were affecting their daily operations.

  • Data Mismanagement: Improper data structures and erroneous data entry led to inaccurate reporting and decision-making across departments.
  • System Inefficiencies: Users struggled with navigating the system due to poor setup, which reduced overall productivity.
  • User Errors: Many employees found the system difficult to use, leading to frequent mistakes and a reluctance to fully adopt the ERP.

After ERP implementation project  

Recognizing the need for an advisor to address the challenges, Worldnet Traders Group Ltd. partnered with Viindoo. This effort resulted in several significant improvements for Worldnet Traders Group Ltd.:


  • Operational System Recovery: The ERP system was successfully restored, with operational issues caused by previous incorrect setups resolved. This allowed the company to resume normal operations without further disruption
  • Data Structure Reorganization: The correction of data structures and the resolution of data entry problems improved the accuracy of information, leading to more reliable reporting and decision-making across the company.
  • Improved User Efficiency: With the ERP system now properly configured, employees experienced smoother workflows, resulting in increased productivity and reduced user errors.
  • Enhanced System Adoption: The adjustments made to the system, along with ongoing support, helped employees feel more confident using the ERP, leading to higher adoption rates and more effective use of the software.

Lessons Learned:

  • ERP is not just about technology: The key is understanding the business at a deep level, building the right processes, and then applying them to the ERP system. Technology is the last step.
  • Business understanding drives ERP adoption success: Every tasks on ERP implementation project should be based on thoroughly understanding the business and its processes. Without this foundation, even the most advanced ERP system will fall short.
  • Effective user training: Training should focus on transfer the software’s logic, the answer for "why", not "how". This helps them truly master the software and drive long-term success.

Vietnam Medical JSC 

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Vietnam Medical JSC is a prominent and reputable organization known for its extensive range of products and services, including import, manufacturing, distribution, retail, and healthcare. The company operates with a complex structure consisting of one parent company and eight subsidiaries, creating an extensive ecosystem. 

Before ERP implementation project

Before the ERP implementation project, Viet Medical JSC faced several significant challenges with their existing ERP system: 

  • System Non-Operational: The system was not functioning effectively due to data errors and excessive customization that led to operational issues.
  • Data Errors: Inaccurate data entries and problematic configurations hindered system functionality.
  • Excessive Customization: The extensive customizations made to the ERP system caused additional complications and inefficiencies.​

After ERP implementation project  

To address these challenges, Viet Medical JSC partnered with an ERP consulting team to undertake comprehensive analysis. Viindoo conducted a thorough review of the non-operational ERP system to identify and resolve issues related to data errors and excessive customization. The ERP transformation project yielded several notable outcomes for Viet Medical JSC:


  • Issue Resolution: Identified and resolved a large volume of issues related to system functionality and data, significantly improving system performance.
  • Successful System Transition: Successfully migrated the system with extensive data, including millions of accounting entries, sales orders, manufacturing orders, stock transfers, and payroll records across 9 companies.
  • Effective User Training: Provided comprehensive training to users, enabling them to understand the software logic and independently manage the ERP system.

Lessons Learned:

  • Understanding the Business Is Crucial: Successful ERP implementation requires a deep understanding of the business and its processes. The ERP provider should excel in both business and technology to ensure project success.
  • Customization is not the solution: Customization often involves high costs, lengthy implementation times, technical challenges, and ongoing maintenance. It is crucial to find solutions based on a thorough understanding of the business, rather than relying solely on customization.

Petrolimex

Before using ERP

Petrolimex is one of the largest petroleum corporations in Vietnam. Before achieving its current success, Petrolimex used to face many difficulties in managing the Group's business activities. 

The petroleum market fluctuates complexly and continuously every day, so the traditional management software used by Petrolimex was quickly outdated. In addition, the Government strictly required transparent and complete information reporting. All traditional management software cannot meet this requirement, causing Petrolimex's data to be scattered and fragmented.

ERP software brought many benefits to PetrolimexERP software brought many benefits to Petrolimex.

Petrolimex’s breakthroughs thanks to ERP implementation

ERP was the "innovation" for Petrolimex at that time. The ERP implementation at Petrolimex guaranteed the need to actively, fully, timely, and accurately exploit and analyze information from the centralized data system at the parent company.

With modernity and optimization, ERP helps Petrolimex control accounting and product data closely. From there, ERP proactively detects errors to fix and ensure compliance with the process of individuals participating in the system.

In addition, when using ERP, data such as revenue, inventory, product costs, etc. are accurate and confidential, ensuring high reliability for business operations. ERP also helps businesses grow more and more with quick and comprehensive information updates.

Vingroup

Before using ERP

Before using ERP solution, large corporations like Vingroup also use traditional software to manage their business activities. However, with the continuous development of technology, the management by such software gradually becomes obsolete and fails to meet the higher administrative needs.

Vingroup is a large corporation that successfully applies ERP in Vietnam
Vingroup is a large corporation that successfully applies ERP in Vietnam.

Vingroup’s breakthroughs thanks to ERP implementation

As one of the successful ERP implementation enterprises in Vietnam, Vingroup has gradually changed and grown significantly. By choosing to deploy ERP solution applications at 10 units operating in Real Estate, Trade Centers, Construction, etc., Vingroup has gradually gained control over the implementation process.

Besides, the use of ERP also helps the corporation track budgets, costs, and profits for each job effectively. ERP also helps Vingroup to make statistics transparent, specific, and clear periodic accounting, making the group's data more accurate.

Trung Nguyen Legend

Before using ERP

Trung Nguyen Legend has many member companies and business segments also use different management platforms, so management is difficult and fragmented. After that, Trung Nguyen approached ERP and implemented it from 2003 to 2006 but continuously failed. Trung Nguyen Legend decided to continue applying ERP for the third time.

Trung Nguyen Legend’s breakthroughs thanks to ERP software

Thanks to ERP, Trung Nguyen Legend started to control losses and increase revenue, and profit and achieve success like today. 

Besides, Trung Nguyen Legend appears in over 80 countries. These partners choose Trung Nguyen based on many factors, including the transparency of information brought by the ERP system.

Novaland is also a successful ERP application enterprise in Vietnam.Trung Nguyen Legend has developed more when successfully applied ERP.

VietinBank

Before using ERP

VietinBank was also a brand that faced many difficulties when managing data systems with traditional management software. For example, with financial accounting, the information and data are many and complex. The use of old software increases the risk of data duplication.

In addition, this type of software did not fully meet the needs of human resource management, especially with a large number of employees. Since then, the working performance was ineffective, and the staff spends a lot of time analyzing and collecting reports.

ERP helps VietinBank grow and become more professionalERP helps VietinBank grow and become more professional.

Vietinbank’s breakthroughs thanks to ERP software

Thanks to ERP, VietinBank can successfully manage internal finance, human resource, payroll, construction, budget, etc. The work of retrieving reports becomes easier, limiting duplicate data. VietinBank has used ERP to perform internal accounting management, thereby concretizing business processes.

Saigon Paper

Before using ERP

Saigon Paper found that data management by the old information technology system was no longer effective according to the daily development of technology. The traditional information management software is homogeneous between the departments, making the control of the enterprise difficult.

In addition, this lack of control delays the investment process and expands the production system for enterprises. The challenge for Saigon Paper at this time is urgent, laying pressure on the production and the personnel.

Novaland is also a successful ERP application enterprise in Vietnam.Saigon Paper is also a successful ERP application enterprise in Vietnam.

Saigon Paper’s breakthroughs thanks to ERP software

Paper Saigon Paper is also one of the successful ERP implementation enterprises in Vietnam. Since having ERP, Saigon Paper's data has been updated to ensure consistency and transparency between the entire system. 

Good control of information helps the Board of Directors to make decisions quickly and accurately. Since then, the efficiency in management has been improved, and the control of the company's general activities has also been improved and developed.

Viet Steel

Before using ERP

Before using ERP, although Viet Steel is a large enterprise, it also faced many difficulties in data management and information control. This has caused many difficulties and challenges for the development of enterprises.

Viet Steel’s breakthroughs thanks to ERP software

ERP help Viet Steel ensure 3 main goals in building strategies to compete and develop: Management, production, and human resources. ERP allows businesses to control financial systems, management accounting, production, sales, distribution, purchasing, inventory, leadership reporting systems, equipment maintenance, consolidated reports, etc.

Viet Steel saves a lot of costs during production and development. ERP also brings transparency and accuracy to each piece of information, improving business management efficiency. Since then, the management of Viet Steel has become more accessible and stricter. 

In addition, ERP also helps the corporation build a quality system of KPIs, support analysis activities, and evaluate business performance. From there, the group's leaders also easily manage the entire system, extremely efficient and convenient.

Novaland is also a successful ERP application enterprise in Vietnam.Viet Steel increases its competency thanks to successful ERP implementation.

Novaland

Before using ERP

Before knowing ERP, a large enterprise like Novaland used to use traditional software to manage data but it was not effective. The enterprise data is fragmented and often erroneous, causing difficulties and problems when departments work together.

The breakthroughs ERP software brings to Novaland

Since implementing and using ERP, Novaland has been able to automate its business processes. With the ability to integrate information, ERP helps Novaland control the operation of the whole group, including information from many different departments. 

ERP is an important step to help Novaland's control become more and more strict and scientific. From there, the leadership can also timely recognize and resolve instability issues, helping Novaland develop more and more.

Novaland is also a successful ERP application enterprise in Vietnam.Novaland is also a successful ERP application enterprise in Vietnam.

ERP is an extremely effective software to support businesses in business administration today. The above are businesses with successful ERP implementation in Vietnam. If you still have questions, please contact Viindoo for more specific answers!

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Case Studies of Successful ERP Adoption in Businesses
Viindoo Technology Joint Stock Company, Van Anh Nguyen March 16, 2024

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