Discover how businesses have successfully adopted ERP systems to streamline operations, enhance productivity, and drive growth. These case studies showcase the challenges faced, solutions implemented, and the transformative impact of ERP on their business performance.
>>> Learn more: 9 most effective ERP providers in Vietnam today
Nam Dinh Silk Textile JSC (Nasilkmex)
Nasilkmex is known as a century-old enterprise, a member of the Vietnam National Textile and Garment Group.
- Company size: approx. 600 employees
- 5 Factories: Dyeing, Weaving, Wool, Yarn, Yarn Twisting
- 1 Mechanical Workshop
- Location: Nam Dinh, Viet Nam
Before ERP implementation
Before ERP implementation, with its large scale, multiple factories, and a sizable workforce, Nasilkmex faced significant challenges in effective management and control. The complex production process in the textile industry requires numerous detailed steps and high-quality standards, making manual management and monitoring of each manufacturing orders increasingly difficult and complicating data synchronization. As a result, coordination among production, inventory, human resources, and quality management departments faced many obstacles, leading to delays and inefficiencies in progress and productivity control.
ERP implementation for Nasilkmex
The major challenge for Nam Dinh Silk presents a high demand for a flexible ERP solution and a tailored ERP implementation approach suitable for large enterprises, ensuring uninterrupted operations and phased changes. Additionally, it requires comprehensive change management for a large workforce, seamless strategies to handle complex processes across multiple departments.
No. | ERP implementation approach for Nasilkmex | Viindoo can help? |
1 | Planning and optimizing the enterprise architecture to ensure digitalization operation readiness | |
2 | Establishing a set of business processes applicable on the ERP software. | |
3 | Building a digital workforce capable of executing and applying technology | |
4 | Developing an implementation roadmap based on ROI (Return on Investment) | |
5 | Prioritizing the implementation of available features that deliver quick results, laying the foundation for a step-by-step change roadmap |
Lessons Learned:
For large-scale enterprises like Nasilkmex, ensuring readiness before adopting new technology is essential for successful implementation and long-term effectiveness. Readiness in this context involves several key components:
- Strong Management Systems: A robust management system must be in place to provide a solid foundation for the new technology. This ensures that existing processes are stable and capable of supporting technological enhancements without disrupting operations.
- Operational Process Alignment: Highly applicable and operational software-based processes allows effective coordination across departments are critical. Establishing these processes beforehand enables smoother technology integration and helps maximize the benefits of an ERP system.
- Workforce Preparedness for Change and Technology: The success of any technology implementation depends on a workforce that is mentally prepared for innovation and equipped with the skills necessary to apply new tools effectively. Fostering a culture that embraces change and investing in training employees on technology applications are crucial steps to take before launching an ERP solution.
BDO Vietnam
BDO Vietnam is a member of BDO International - one of the world's Top 5 largest providers of Auditing, Consulting, and Tax Consulting Services. BDO International currently has over 1809 offices in 167 countries and has won many Honorary Awards in the field of Comprehensive Auditing and Consulting.
BDO Vietnam, as part of the BDO International global network, adopts global practices of international standards. BDO Vietnam combines an in-depth understanding of the local business culture, tax, and legal systems with the competencies of a global professional services firm.
Before ERP implementation
Before using ERP, BDO Vietnam faced significant challenges in management as their client base expanded. Without a centralized management tool, tracking projects, managing documents, and producing financial reports became complex and time-consuming. In addition, the accounting and auditing industry often has many overlapping projects with many employees involved, calculating costs based on specific consulting time.
The lack of process and data synchronization made it difficult to respond promptly to client needs, increasing the risk of errors and reducing work efficiency. This hindered the firm’s ability to grow sustainably and maintain high service quality as their customer base continued to grow.
After implementing ERP
BDO Vietnam cooperated to implement and apply ERP with Viindoo. Thanks to that, the above difficulties were solved and achieved much success. First of all, Viindoo's ERP system has helped BDO Vietnam succeed in project management and operating work according to auditing industry standards.
The software also helps BDO Vietnam solve the problem of tracking progress, calculating revenue, cost, and profit for each work item, and managing and accurately calculating productivity, work efficiency, and project. Along with that, the ERP system is also integrated with management software according to international auditing standards.
No. | Business needs | Viindoo ERP can help? |
1 | Project management and service billing | |
2 | Project Comparision of Billings to date vs. Prorated Budget | |
3 | Employee Utilization Reports | |
4 | Employee Work History Tracking | |
5 | Support for remote work, time-off management | |
6 | Human resource management, L&D management | |
7 | Access control and data security | |
8 | ... |
Lessons Learned:
Following successful ERP implementation of BDO Vietnam, these are valuable lessons in ERP selection:
- Prioritize Existing Features: When selecting an ERP solution, it’s essential to prioritize systems that offer existing features that cover over 70% of common business operations. This approach significantly reduces software costs, allow quick adoption in the first phase.
- Opt for a Flexible ERP Structure: Industry-specific customizing additional features on an ERP system that has a solid and flexible architecture proves to be both convenient and effective. When users have successfully implemented the initial phase with existing features and adapted to the changes, developing and adding new features will be more practical.
- Consider Localization for Multinational ERP: For enterprises with international specific, it’s crucial to choose an ERP solution that supports localization across multiple countries. This capability ensures compatibility in data management, accounting systems, currencies, and languages, facilitating smoother operations and compliance with local regulations.
Implementation & Consultancy Service
Viindoo's 15 year-experience expert team excels in ERP implementation, delivering tailored solutions and ensuring seamless integration for optimal business performance.
Worldnet Traders Group Ltd.
Worldnet Traders Group Ltd. is a diverse, multi-sector enterprise operating across several industries, including automotive product manufacturing, distribution and retailing, agriculture, and food distribution. Headquartered in Jamaica, the company employs approximately 400 people and has a complex structure with one parent company and 11 subsidiaries.
Before ERP implementation project
The organization had previously implemented an ERP system, but they were facing significant challenges, particularly in the Human Resource Management (HRM) module. These issues stemmed from incorrect feature setup, data mismanagement, and user errors, which were affecting their daily operations.
- Data Mismanagement: Improper data structures and erroneous data entry led to inaccurate reporting and decision-making across departments.
- System Inefficiencies: Users struggled with navigating the system due to poor setup, which reduced overall productivity.
- User Errors: Many employees found the system difficult to use, leading to frequent mistakes and a reluctance to fully adopt the ERP.
After ERP implementation project
Recognizing the need for an advisor to address the challenges, Worldnet Traders Group Ltd. partnered with Viindoo. This effort resulted in several significant improvements for Worldnet Traders Group Ltd.:
- Operational System Recovery: The ERP system was successfully restored, with operational issues caused by previous incorrect setups resolved. This allowed the company to resume normal operations without further disruption
- Data Structure Reorganization: The correction of data structures and the resolution of data entry problems improved the accuracy of information, leading to more reliable reporting and decision-making across the company.
- Improved User Efficiency: With the ERP system now properly configured, employees experienced smoother workflows, resulting in increased productivity and reduced user errors.
- Enhanced System Adoption: The adjustments made to the system, along with ongoing support, helped employees feel more confident using the ERP, leading to higher adoption rates and more effective use of the software.
Lessons Learned:
- ERP is not just about technology: The key is understanding the business at a deep level, building the right processes, and then applying them to the ERP system. Technology is the last step.
- Business understanding drives ERP adoption success: Every tasks on ERP implementation project should be based on thoroughly understanding the business and its processes. Without this foundation, even the most advanced ERP system will fall short.
- Effective user training: Training should focus on transfer the software’s logic, the answer for "why", not "how". This helps them truly master the software and drive long-term success.
Vietnam Medical JSC
Vietnam Medical JSC is a prominent and reputable organization known for its extensive range of products and services, including import, manufacturing, distribution, retail, and healthcare. The company operates with a complex structure consisting of one parent company and eight subsidiaries, creating an extensive ecosystem.
Before ERP implementation project
Before the ERP implementation project, Viet Medical JSC faced several significant challenges with their existing ERP system:
- System Non-Operational: The system was not functioning effectively due to data errors and excessive customization that led to operational issues.
- Data Errors: Inaccurate data entries and problematic configurations hindered system functionality.
- Excessive Customization: The extensive customizations made to the ERP system caused additional complications and inefficiencies.
After ERP implementation project
To address these challenges, Viet Medical JSC partnered with an ERP consulting team to undertake comprehensive analysis. Viindoo conducted a thorough review of the non-operational ERP system to identify and resolve issues related to data errors and excessive customization. The ERP transformation project yielded several notable outcomes for Viet Medical JSC:
- Issue Resolution: Identified and resolved a large volume of issues related to system functionality and data, significantly improving system performance.
- Successful System Transition: Successfully migrated the system with extensive data, including millions of accounting entries, sales orders, manufacturing orders, stock transfers, and payroll records across 9 companies.
- Effective User Training: Provided comprehensive training to users, enabling them to understand the software logic and independently manage the ERP system.
Lessons Learned
- Understanding the Business Is Crucial: Successful ERP implementation requires a deep understanding of the business and its processes. The ERP provider should excel in both business and technology to ensure project success.
- Customization is not the solution: Customization often involves high costs, lengthy implementation times, technical challenges, and ongoing maintenance. It is crucial to find solutions based on a thorough understanding of the business, rather than relying solely on customization.
Nissan Vietnam
Before implementing ERP
Nissan Vietnam has years of experience in supplying Nissan cars and auto parts, providing warranty service, maintenance, etc.
Before implementing ERP, Nissan Vietnam faced difficulties in managing the system of distributors and dealers throughout Vietnam. Because the number of partners and suppliers is too large, information, data, or trading activities, contacts between distributors and dealers of Nissan Vietnam are not unified, transparent, and inaccurate.
After implementing ERP
Nissan Vietnam signed a contract and implemented the ERP system with Viindoo. After a period of application, the company has made positive changes in the management and operation of business activities, standardizing the sales system for Distributors and Agents.
As a result, Nissan Vietnam has succeeded in effectively managing all sales, invoices, and payment activities of a large network of distributors & dealers. Information about the purchasing activities, invoices, and payments of the distributor & agent network is also updated accurately and continuously, facilitating senior management and decision-making.
>>>> Explore more: What is ERP implementation consulting? ERP consulting services for SMEs
EVN Power Engineering Consulting Joint Stock Company 3 (EVNPECC3)
Before using ERP
EVNPECC3 is a large company with more than 468 employees and more than 42 years of experience in renewable energy, thermal power, hydroelectric, etc. With a wealth of experience and quality staff, EVNPECC3 has implemented more than 5,000 projects across the country.
However, when entering the digital transformation era, EVNPECC3 faced many difficulties in managing a large amount of information and records about customers and personnel in the company. Jobs such as sales, accounting, finance, revenue, and debt management are also inefficient because there was no appropriate management system.
Aware of that, EVNPECC3 has decided to apply Viindoo's ERP system to production management to solve the above difficulties and create new development breakthroughs.
After using ERP
After a period of effort and cooperation between EVNPECC3 and Viindoo, the two sides have successfully implemented ERP and received good results. The ERP system helps EVNPECC3 effectively manage a large amount of information for nearly 500 employees and hundreds of thousands of partners and customers. The activities of buying, selling, inventory management, accounting, and finance are also effectively linked together.
Best of all, thanks to the application of ERP business management software provided by Viindoo Technology Joint Stock Company, information and processes are consistent and seamless, thereby improving collaboration between departments and divisions. . Thanks to that, management and leadership levels have a system to operate and control the entire company anytime, anywhere, in real time.
ERP is an extremely effective software to support businesses in business administration today. The above are businesses with successful ERP implementation in Vietnam. If you still have questions, please contact Viindoo for more specific answers: https://viindoo.com/services/consulting-implementation-services
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